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Professor Lynne Kelly Publishes Article in Southern Communication Journal

Posted 09/14/2018
Category: Accolades

Dr. Lynne Kelly, Professor in the School of Communication, published an article with former colleague Dr. Aimee Miller-Ott. The article, "Perceived Miscommunication in Friends' and Romantic Partners' Texted Conversations," was published in Southern Communication Journal, Vol. 83, No. 4, pp. 267-280. Data for the study were 295 conversations carried out via text messaging and participants' explanations of why they considered the texted messages to be miscommunication. Thematic analysis revealed both affective (e.g., misinterpretation of tone or humor/sarcasm) and referential (e.g., misunderstanding of key words/phrases or even conversational topic) miscommunication. Key reasons for texted miscommunication included interweaving of texting with other activities, lack of nonverbal cues, use of acronyms and punctuation, and technical features and problems.